Returns & Exchanges
At Alpen Swiss Tools, we stand by the precision and quality of our apparel; if you are not completely satisfied, you may return your items within 30 days of delivery. All returned products must be in their original, unworn condition with all technical tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original Swiss-engineered packaging to ensure they are protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your package.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing